Online:
Home Delivery Feedback:
Report a Delivery Problem - This is the form to use if you did not get your paper today. You can enter complaints about missed, late, damaged or wet paper deliveries here.
Managing Your Subscription:
Our subscription management page allows you to place a vacation hold, provide delivery feedback, make a payment, update your auto renew payment information and update contact information.
Subscription management can be accessed through your Member Center page.
You can also go directly to our print management system by clicking on this link: Print Account Management
Requesting a Vacation Hold:
You may Request a Vacation Hold online 24/7 through our subscription management page.
Making a Payment:
To Make a Payment Online, visit your account. Select "Payments" in the menu and then "Make a Payment."
Cancelling Your Subscription:
Visit this page for more information about cancelling your subscription
On Phone:
Home Delivery Feedback:
Call us at 612-673-4343 to use our automated telephone voice system to report delivery feedback 24/7 or to speak to a support representative Monday-Friday 8AM - 12PM and 1PM - 4PM.
Making a Payment:
Contact us at 612-673-4343 to speak to a support representative Monday-Friday 8AM - 12PM and 1PM - 4PM.
Subscription Support Hours:
Monday - Friday 8AM - 12PM and 1PM - 4PM.