Managing Your Subscription - Online:
Our subscription management page allows you to place a vacation hold, provide delivery feedback, make a payment, update your auto renew payment information and update contact information. Subscription management can be accessed directly through your account or through Member Center.
Requesting a Vacation Hold - Online:
You may Request a Vacation Hold online 24/7 through our subscription management page.
Making a Payment - Online:
To Make a Payment Online, visit your account. Select "payments" in the menu and then "make a payment."
Making a Payment - By Phone:
Contact us at 612-673-4343 or 1-800-775-4344 to use our automated voice system to make a payment 24/7.
Home Delivery Feedback - Online:
Report a Delivery Problem This is the place to go if you did not get your paper today. You can enter complaints about missed, late, damaged or wet paper deliveries here.
Home Delivery Feedback - By Phone:
Call us at 612-673-4343 or 1-800-775-4344 to use our automated telephone voice system to report delivery feedback 24/7.
Cancelling Your Subscription:
Visit this page for more information about cancelling your subscription
Subscription Support Call Hours:
Monday - Friday 7AM - 5PM
Saturday 8AM - 3PM
Sunday 8AM - 3PM