Manage your subscription online
Our subscription management page allows you to place a vacation hold, provide delivery feedback, make a payment, update your auto renew payment information and update contact information. Subscription management can be accessed directly through your account or through Member Center.
Request a vacation hold online
You may Request a Vacation Hold online 24/7 through our subscription management page.
To Make a Payment Online, visit your account. Select "payments" in the menu and then "make a payment."
Pay by phone
Contact us at 612-673-4343 or 1-800-775-4344 to use our automated voice system to make a payment 24/7.
Delivery feedback online
Report a Delivery Problem This is the place to go if you did not get your paper today. You can enter complaints about missed, late, damaged or wet paper deliveries here.
Delivery feedback by phone
Call us at 612-673-4343 or 1-800-775-4344 to use our automated telephone voice system to report delivery feedback 24/7.
Visit this page for more information about cancelling your subscription
Subscription Customer Support hours:
Monday - Friday 7AM - 5PM
Saturday 8AM - 3PM
Sunday 8AM - 3PM